Terms and conditions
All prices quoted on this website are in Australian dollars and include 10% GST where applicable. Prices and product specifications are subject to variation without notice. We reserve the right to refuse service to any person for any reason.
Purchases may be paid for by credit card, money order or direct deposit. Credit card charges may apply.
All orders must be paid for before goods are dispatched. Title to goods does not pass to the purchaser until the goods have been paid for in full.
Our products are not toys and are not suitable for children under 14 years of age.
Where practicable, goods will be dispatched within 24 hours of our receiving the order. Delivery times depend on location, but under normal circumstances will take a maximum of 7 days within Australia and 14 days international.
All shipments must be signed for upon receipt. Parcels that exceed Australia Post's guidelines for size or weight cannot be sent to post office boxes and must be sent to a street address.
It is the purchaser's responsibility to ensure that the supplied shipping address is correct. Any additional expenses incurred due to an incorrectly entered address must be paid for by the purchaser.
Goods may be returned if they are found to be faulty in manufacture or damaged in transit. Returns for any other reason may be negotiated at our discretion.
If goods are found to be faulty in manufacture or damaged in transit, please contact us immediately to arrange return for replacement, repair or refund at our discretion. Returns must be authorised by us before goods are dispatched to us. All shipping costs for the return of goods must be paid for by the purchaser. Returned goods must be accompanied by all original packaging and a copy of the sales invoice. Returns will be accepted only from the original purchaser.
All reasonable measures have been taken to ensure that goods purchased from us are free from defect and securely packed to prevent damage during shipping.
Cancellation of orders may be accepted solely at our discretion. If the goods have already been dispatched, the purchaser must pay for both outward and return freight. To request a cancellation, please Contact Us.
Pallas Hobbies respects the privacy of its customers and complies with the National Privacy Principles as set out in the Privacy Act 1988 (Cwth).
The only information we collect from you is that which is necessary for us to conduct business with you. We use this information only to provide goods and services and do not share it with anyone who is not directly involved in the purchase and supply of goods. We will not give customer information to any other person or use it for any other purpose without your express permission, unless we are required to do so by law.
We take all reasonable steps to ensure that the information we hold about customers is secure and up to date.
Access to the information we hold about you is available to you on request.
Any order placed by a customer on this website is an offer by that customer to purchase a product or service for the price specified at the time the order is placed, including freight and any other charges. By placing an order, the customer is agreeing to pay for and accept delivery of the goods ordered. Prices are subject to variation at any time and may change while the customer is selecting goods. The customer agrees to pay the price that is current at the time payment is made. This agreement is governed by the relevant laws of the state of New South Wales.
While we take all reasonable measures to ensure that the prices, images and other information displayed on this website are correct, Pallas Hobbies disclaims all responsibility for any errors or omissions. We reserve the right to refuse a customer's order for any reason, including the unavailability of a product, an error in the advertised price or other information, or an error in the customer's order.
Pallas Hobbies is not liable for any loss or damage arising from the purchase or use of goods or services supplied, or for failure to supply goods or services due to circumstances beyond our control. Our total liability to the customer is limited to repair or replacement or refund for defective goods.
Pallas Hobbies transfers to the customer any warranty or guarantee supplied by the manufacturer of the products. If goods are found to be defective, under proper use, within the warranty period due to faulty materials, workmanship or design, we will repair or replace the goods at our discretion.
Any warranty or guarantee becomes void if the product has been repaired or altered by an unauthorised person; or if the product has been subjected to conditions that are not within the manufacturer’s stated instructions on storage, usage, installation or maintenance; or if the product is subsequently re-sold.
This website and all goods offered for sale on it are the property of Pallas Hobbies.